If you have received a damaged or faulty item, please contact our customer services agent via the online contact form. Please include in your message a desc...

If you have received your order and we have inadvertently sent you the incorrect format or the wrong item altogether - we're terribly sorry! Please cont...

If you'd like to return an unwanted item, please send it to one of the addresses below: UK returns address: Returns Department PO BOX 2656 Readin...

UK Returns address: Attn: Returns Department PO Box 2656 Reading RG1 8XR United Kingdom US Returns address: Sandbag USA PO Box 65217 Los Angele...

Unfortunately our system doesn't allow for exchanges (within the same brand/product category or size exchange) so the best thing to do is return the ite...